Tier One Protection understands the importance within the retail industry of balancing essential security needs with the highest levels of customer care and staff protection, providing a secure and friendly shopping experience for the public. All our clients are supported by a dedicated management team with considerable experience of the retail environment.

• Crowd control
  
• First aid and fire safety
  
• Confrontation management

Customer care is of the greatest importance. From everyday occurrences such as shop theft to the sensitive handling of lost children or abusive and threatening behaviour to staff and other shoppers, our Protection Officers reflect the levels of professionalism, courtesy and efficiency that shoppers expect from our clients' brands.

In-store crime can be addressed most effectively using a combination of manned and electronic security services. We can provide control room personnel, remote surveillance services and advise on the supply, installation and maintenance of CCTV access control.